The 2022 Ram ProMaster City is a compact commercial van designed with versatility and efficiency in mind, making it an attractive option for businesses and fleet operators. Available in both cargo and passenger configurations, the ProMaster City is purpose-built for urban environments, balancing practicality, maneuverability, and cost-effectiveness. This review evaluates the ProMaster City’s suitability for fleet operations, considering performance, reliability, technology, and overall value.
Performance and Powertrain
The ProMaster City is equipped with a 2.4-liter inline-4 engine, generating 178 horsepower and 174 lb-ft of torque. This engine is paired with a 9-speed automatic transmission and front-wheel drive. These specifications enable the van to deliver a best-in-class payload capacity of up to 1,900 pounds and a towing capacity of 2,000 pounds when properly equipped. The ProMaster City achieves an EPA-estimated fuel economy of 21 mpg city and 28 mpg highway, which is competitive for its segment.
While the engine provides sufficient power for most urban applications, some users have reported that the 9-speed automatic transmission can exhibit clunky shifting and occasional hesitation. Fleet operators should weigh this feedback against the van’s otherwise strong performance capabilities.
Interior and Cargo Space
The ProMaster City’s interior is designed with functionality as a priority. In the cargo van configuration, it offers 131.7 cubic feet of cargo space, which is easily accessible via dual sliding side doors and rear swing-out barn doors. This layout supports efficient loading and unloading in tight urban spaces. The passenger wagon variant accommodates up to five occupants, though it lacks a third-row seating option, limiting its versatility compared to some competitors.
Standard interior features include air conditioning, rear parking sensors, a backup camera, and the Uconnect 3 infotainment system with a 5-inch touchscreen. The system supports Bluetooth connectivity but lacks advanced infotainment features such as Apple CarPlay or Android Auto. This basic setup may suffice for cost-conscious operators but could leave some drivers wanting more.
Exterior Design
The ProMaster City’s exterior emphasizes practicality over aesthetics. Its compact dimensions make it highly maneuverable in congested urban environments, a critical feature for businesses operating in city settings. The lack of multiple wheelbase options may limit customization for specific fleet needs, but the standard configuration suits most applications. Overall, the design aligns well with its utilitarian purpose.
Driving Experience
One of the ProMaster City’s key strengths is its car-like handling. Its compact size and responsive steering make it easy to navigate through tight streets and parking lots. However, some drivers have noted that the transmission detracts from the overall driving experience due to its occasional rough shifting.
Reliability and Maintenance
The ProMaster City has received mixed reviews regarding reliability. While many users report satisfactory performance, some have experienced recurring mechanical issues, particularly with the transmission. These reliability concerns could increase maintenance costs and downtime, factors that fleet operators must carefully consider when evaluating the vehicle’s long-term value.
Technology and Safety Features
The ProMaster City offers a basic suite of technology and safety features. Standard equipment includes a backup camera, rear parking sensors, and electronic stability control. However, it lacks advanced driver assistance technologies such as adaptive cruise control, lane-keeping assist, and automatic emergency braking, which are increasingly common in competing models. Optional features like navigation and heated seats provide some level of customization but do not significantly elevate the van’s technological appeal.
Fleet Use Cases
The ProMaster City is well-suited for small businesses and urban delivery operations. Its generous cargo space, compact dimensions, and strong payload capacity make it ideal for tasks such as last-mile deliveries, service appointments, and light-duty transportation. However, the lack of advanced safety features and reliability concerns may limit its appeal for larger fleets prioritizing durability and cutting-edge technology.
Pros and Cons
Pros:
- Class-leading payload capacity (up to 1,900 pounds)
- Generous cargo space for its class
- Compact size ideal for urban environments
- Competitive fuel efficiency
Cons:
- Limited configuration options
- Mixed reliability record, particularly with the transmission
- Absence of advanced safety and driver assistance features
- Basic interior and infotainment offerings
BroadRock’s Insight: 6/10
The 2022 Ram ProMaster City is a practical and efficient choice for businesses with specific urban and light-duty operational needs. Its strengths lie in its payload capacity, cargo space, and maneuverability, making it a solid option for small-scale fleet operations. However, potential reliability issues and the lack of advanced features may deter larger fleets or those seeking more modernized vehicles. For fleet operators, a careful assessment of operational requirements and total cost of ownership is crucial before committing to the ProMaster City.
Read our Comprehensive Analysis for this product:
Thank you for exploring our review summary. The detailed analysis of this product is available exclusively to paying customers.
